Dear Ugen, Jambay and the whole Windhorse Team,

This is a quick note to thank you all for the support and wonderful vacation we had in Bhutan. We had very high expectations, and the trip was even better than we ever thought it could be.

It usually goes by unnoticed when absolutely everything goes right, and we wanted to recognize the effort it takes to provide an excellent service, from the booking process to the moment we left Bhutan.

Pema, besides being a great company, has incredible knowledge and social intelligence to skillfully to solve issues without us even noticing – this quality would have been missed by inattentive eyes. He was great at accommodating our every request smoothly into our schedule.

Dawa is a phenomenal driver, by far the best we’ve met. He is also a delight to be around. Such a mountainous trip could have been disastrous, and to our surprise, not once have we felt uncomfortable or motion sick. Both of them even organized a birthday party to our surprise, and it improved an already perfect day.

We are always hesitant when traveling with guides, after all, you don’t usually invite two strangers to a family trip. However, their company most definitely made our trip so much better. You have in them very valuable resources.

Please forward them our special thanks for their support, friendship and respect.

See you all soon.