Glimpse of Bhutan  Hudson & Friends TID 751 (March 07-13,2014)
Dear Anand – First and foremost all four of us wished to thank you all at Wind Horse for a most enjoyable and well run trip. We had a wonderful time and the care and kindness shown to us by Penjor and Sonam could not be improved upon. The hotels that you chose for us were excellent too, very comfortable and the food good. However, you asked me if there any things we could think of to improve your service in the future. Obviously you would not want to repeat our experience of the mini bus breaking down, so perhaps your drivers should check oil water tires etc. every morning before starting? On Bhutan’s bumpy roads 2 or 3 small cushions on each bench seat would help protect the boney bits and possibly seat belts or grab handles to help one from sliding around on the many sharp bends? Better still if you are buying new vehicles at any stage, if you could have ones with individual seats with folding arms such as the white ones that (?)
Bhutan Travel Bureau have, it would solve all those problems and be far more comfortable and secure. One problem we did have was being able to hear what our guide was saying over the noise of the engine so perhaps the guides could sit in the back of the vehicles……. amongst the guests to overcome this? Lastly, Penjor was very helpful and patient in explaining the finer points of the Buddhist faith to us but we were still confused with all the different saints and stories. If we could have had an ‘idiots guide’ to Bhutanese Buddhism to print out and study before we came and be able to refer to while we were looking at all the Temples and Stupas it would have been a great help! I hope these points are helpful, and thank you all again for your excellent service.
We will not hesitate to recommend you to our friends should any of them be lucky enough to be able to visit your beautiful country.